User Engagement for an App
Struggling to keep hold of new app users? Getting downloads for your app is only half the battle. The rest of it lies in giving users reasons to keep coming back. This is where user engagement comes in.
Our Process
Suggest user engagement tools and analytics
Depending on your app, we may suggest MoEngage, CleverTap and Firebase, among others to really understand user touch points and get important analytics around personalized communication and onboarding with the tried and tested user engagement tools.
Cracking user behavior with data
So that we can really gauge user behaviors and patterns, we’ll use Firebase and other analytics platforms as well to really put a finger on what makes your users tick.
Drafting engagement messages for your app
Once we’ve understood user behavior, we’ll create personalized messages to go out at strategic times when users are mostly likely to engage with it to enrich experiences.
Omnichannel Communication
We’ll reach users where they’re most comfortable, with an omnichannel strategy that delivers consistent experiences across the board to keep your app on top of their minds.
In terms of what to expect here’s what our omnichannel strategies covers:
- Mobile push notifications / In-App notifications
- WhatsApp messaging
- Content cards
- Startgic on-site messaging
- Website push notifications
- SMS automation campaigns
- Email messaging
Mapping out the customer journey
DCI will then map the customer journey, identifying where your users are struggling so we can right these challenges, optimize interactions and improve user satisfaction.
Tracking engagement and conversion results
We then set KPIs and leverage analytics tools to assess the quality of user experiences. This allows us to double down on effective strategies and cut out ineffective tactics.
Unveiling important customer insights
This is followed by taking into account customer analytics to understand changing user behaviors and preferences so we can meet their changing personalization needs.
Issuing an elaborate and conclusive report
To help inform future engagement strategies, you’ll get a comprehensive report, including key KPIs so that you can make data-backed decisions to elevate app experiences
Awards & Achievements
What Makes Us One of The Top Mobile App User Engagement Services Company?
Our Clients
Success Stories of Clients Who Have Trusted Us
Platforms We Serve
What Our Clients Say
Dot Com Infoway’s work has driven impressive results, including thousands of app installs and increased traffic and conversions. Flexible and honest, the team takes ownership of their work and meets deadlines. Their extensive marketing knowledge is impressive
I’m impressed by Dot Com Infoway’s great communication and willingness to help.Dot Com Infoway shows an impressive willingness to help and delivers weekly reports and updates to the client. Dot Com Infoway completes all tasks on time and has great communication with the client via virtual meetings and Basecamp.
They conduct their own market analysis to understand the project better and assist me. Dot Com Infoway’s digital marketing campaign is still pending, as the app’s launch will occur in a few weeks. Their team is responsive, knowledgeable, and attentive to detail. They also facilitate an effective workflow, communicate effectively, and go the extra mile to satisfy the client’s needs.
Dot Com Infoway’s work has driven impressive results, including thousands of app installs and increased traffic and conversions. Flexible and honest, the team takes ownership of their work and meets deadlines. Their extensive marketing knowledge is impressive.Their commitment to the project as if it were their own.